These general terms and conditions apply to all our tenders, offers, order confirmations, orders, invoices, etc. By accepting an offer or placing an order, the client is explicitly accepting these general terms and conditions, save for departures agreed in writing signed for approval by PrintConcept. The customer acknowledges having waived its own terms and conditions.
Unless explicitly stipulated otherwise, all our tenders and information are given out without any obligation and for information only. All specified prices are exclusive of VAT and only valid for a limited period. If no period is mentioned in an offer, it is valid for 30 calendar days. Each order placed is only binding upon us following written confirmation of acceptance of the order.
Prices are calculated at the daily prices on the day the offer is drafted, unless explicitly stipulated otherwise. By placing an order the buyer accepts that we are entitled to increase the agreed price if the costs of materials, wages, social costs and the like have risen since the date of the agreement. The customer shall be informed in writing of any such price increase, which shall be binding upon him.
All goods sold by us are delivered to our warehouses and the customer provides and pays for transport to the place appointed by him. Acceptance of the goods takes place in our warehouses before the means of transport is loaded, and which the risk passes to the customer. From that point on he is responsible for loss or damage.
Delivery dates are only approximate. Delays may not result in compensation, nor in the whole or partial cancellation of the contract or order.
The goods shall remain our property until payment has been made in full and all obligations arising out of the agreement have been satisfied. The buyer is not entitled to transfer the goods to third parties prior to payment without our knowledge.
PrintConcept shall at all times remain the owner of all intellectual and other property rights to all software and graphic designs. The customer guarantees that he is in possession of all copyrights and other rights relating to the information, logos and images included in his design and guarantees that PrintConcept will not under any circumstances be involved in such matters.
Changes to graphic designs communicated verbally or by telephone shall be carried out at the client’s risk. The sending of a dated and signed ‘good for printing’ or an order confirmation by e-mail discharges PrintConcept from any responsibility arising out of errors or omissions detected during or after printing.
If delivery is prevented or made extremely difficult due to force majeure, PrintConcept shall be entitled to adapt the agreement to the circumstances or cancel the agreement. The customer shall explicitly waive any compensation.
In the event of a demonstrable error on the part of PrintConcept, our guarantee is limited to replacement of the goods or services supplied, or if this is not possible, to refund of the price. Under no circumstances can PrintConcept be held liable for any loss or damage of any kind whatsoever which may be the result, wholly or in part, of an error or omission in the performance of the goods or services provided attributable to PrintConcept or one of its employees.
If no objections are raised immediately after delivery to our warehouses, the information on delivery notes, waybills, etc. is acknowledged to be correct. In order to be accepted, all other complaints must be made by registered letter within 8 calendar days of receipt of the goods or services. Observations do not entitle the buyer to stop payment.
All prices are exclusive of VAT and other officially imposed taxes, unless specified otherwise. Each invoice is net, payable in cash at Antwerp, unless specified otherwise in writing.
If payment is not forthcoming by the due date the invoice amount shall be increased, as of right and without notice, by a compensation lump sum of 15%, with a minimum of 50 euro and interest of 1.25% per month from the due date, whereby each month begun shall be counted as a whole month. The payment shall also remain owed if the late invoice is paid in principal alone. An administrative fee of 12.50 euro shall be charged for each reminder. In the event of non-payment PrintConcept shall also be entitled, without notice, to suspend all further deliveries to the customer and / or declare ongoing agreements dissolved as of right, without prejudice to the right of PrintConcept to demand performance and / or compensation from the customer. Furthermore, all debts shall become due if an invoice is not paid by its due date.
All disputes relating to the agreement entered into shall be governed by Belgian law. The courts of Antwerp shall have sole jurisdiction to hear such disputes. Only PrintConcept may depart from this ruling.